Privacy Policy

1. Introduction & Overview

At Denver Garage Door LTD ("we," "our," or "us"), headquartered at 2840 Fairfax St. #216, Denver, CO 80207, we respect your privacy and are committed to protecting the personal data you share with us.

This Privacy Policy explains how we collect, use, disclose, and safeguard your personal information when you visit https://denvergaragedoor.com/, schedule a service consultation, or communicate with our Denver service team.

2. Information We Collect

We collect personal information necessary to deliver prompt, reliable garage door repair and installation services:

• Voluntary Personal Data: When submitting forms on our site or calling our office at (303) 335-5102, we collect your full name, phone number, physical property address, email address, and service details.
• Automated Technical Data: When navigating our site, standard server logs automatically record technical data such as your IP address, browser type, operating system, referring URLs, and timestamp data.

3. How Information Is Used

Your information is strictly used for legitimate business operations:

• Dispatching certified Denver technicians to your residential or commercial property.
• Providing written estimates, job completion notices, and warranty documentation.
• Responding to customer inquiries via phone or our contact form.
• Improving website security, speed, and overall user experience.

4. Cookies & Tracking Technologies

We use essential session cookies and performance telemetry to maintain website functionality, secure contact form submissions, and optimize page load speeds. You can adjust your web browser settings to block or notify you about cookies.

5. Analytics & Performance Tracking

We analyze aggregate, non-identifiable web traffic metrics to evaluate website usage patterns and refine navigation menus across our service hub and location pages.

6. Third-Party Service Providers

We only share data with trusted operational partners under strict confidentiality agreements to facilitate service delivery (e.g., payment processing gateways and technician dispatch logistics).

7. Data Retention & Security Measures

We enforce robust technical, administrative, and physical security measures—including SSL/TLS data encryption, firewalls, and restricted database access—to protect customer information from unauthorized access, loss, or disclosure.

8. Your Privacy Rights (Colorado Privacy Act & CCPA)

Under state privacy frameworks (including the Colorado Privacy Act - CPA and applicable US regulations), you have rights regarding your personal data:

• Right to Access: You may request a copy of the personal information we hold about you.
• Right to Correction: You may request that we update inaccurate contact details.
• Right to Deletion: You may request that we erase your personal data from our active service records, subject to legal record retention requirements.

9. Children's Privacy Notice

Our website and services are directed exclusively to adults. We do not knowingly collect personal information from children under the age of 13.

10. Regional & Data Transfers

Denver Garage Door LTD operates strictly within the United States. All server infrastructure and database hosting facilities are located within secure US data centers.

11. Policy Changes & Updates

We may update this Privacy Policy periodically. Revisions will be published on this page with an updated "Last Updated" timestamp.